Stop by and connect with the Human Needs Network at their information table on the 1st and 3rd Monday of the month. As part of the Human Needs Network, Chester County’s Department of Human Services is restructuring and expanding on the way we provide Information and Referral Services. The county has entered a new partnership with PA211 that now has all 211 calls from Chester County residents routed to our new contact center. The Information & Referral team answering these calls is now made up of Chester County employees, located here in Chester, and overseen by us in the Department of Human Services. Operating as an extension of PA211 services and our contact center we have the brand-new role of our Information & Referral Mobile Navigators. These individuals will be able to provide the same intake and referral services that our call team would do but in-person throughout the County. Our goal is to improve the county’s efforts in supporting individuals and families in identifying and accessing the correct services.